Be Our Guest

Be Our Guest

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SUMMARY:

Now, for the first time, one element of the methods behind the magic that is the Walt Disney World Resort--quality service--is revealed. The book outlines proven Disney principles and processes for helping an organization focus its vision and align its people into a strategy that delivers on the promise of exceptional customer service.

Details :

Genre : Business & Economics
Author by : The Disney Institute
Publisher :
Release : 2003-06
File : 206 Pages
ISBN-13 : PSU:000057229805


Be Our Guest

Be Our Guest

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SUMMARY:

In a brand-new series, the Disney Institute reveals the strategies that have sealed Disney's extraordinary reputation in a highly competitive and ever-evolving business environment. This edition features anecdotes and case studies from various companies that describe how they adopted the techniques learned in the Institute's seminars to create an environment that nurtures success.

Details :

Genre : Business & Economics
Author by : The Disney Institute
Publisher : Hyperion Books
Release : 2001-05
File : 206 Pages
ISBN-13 : UOM:39015050809949


Be Our Guest

Be Our Guest

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SUMMARY:

Welcome to the Parker Palm Springs, where you’ll experience a delightful time away, filled with everything you’d expect from a sunny, California vacation. There’s tennis courts and a lemonade stand, a gorgeous pool, and a lawn for croquet. But, the other guests and staff are more than a little unexpected . . . From the New York Times bestselling photographer of Beaches, Gray Malin, comes Be Our Guest!, Malin’s first children’s picture book, compiled from his acclaimed series of photographs Gray Malin at the Parker Palm Springs. If Eloise had lived in an animal-only hotel, it would have had the style and whimsy of the Parker. Just reading Be Our Guest! will whisk children away on a temporary holiday, which is nothing less than extraordinary.

Details :

Genre : Juvenile Fiction
Author by : Gray Malin
Publisher : Abrams
Release : 2018-05-01
File : 48 Pages
ISBN-13 : 9781683352808


Be My Guest

Be My Guest

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SUMMARY:

‘A brave and beautiful exploration into food, race, memory and the very meaning of life. I read it greedily - and so will you’ Meera Sodha, author of Fresh India The dinner table, among friends, is where the best conversations take place – talk about the world, religion, politics, culture, love and cooking. In the same way, Be My Guest is a conversation about all these things, mediated through the sharing of food. We live in a world where some have too much and others not enough, where migrants and refugees are both welcomed and vilified, and where most of us spend less and less time cooking and eating together. Priya Basil explores the meaning and limits of hospitality today, and in doing so she invites us to consider that how much we have in common may depend on what we are willing to share.

Details :

Genre : Social Science
Author by : Priya Basil
Publisher : Canongate Books
Release : 2019-10-24
File : 128 Pages
ISBN-13 : 9781786898500


Be My Guest

Be My Guest

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SUMMARY:

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Genre : Biography & Autobiography
Author by : Conrad Nicholson Hilton
Publisher : Simon and Schuster
Release : 1957
File : 288 Pages
ISBN-13 : 9780671761745


So You Want To Talk About Race

So You Want To Talk About Race

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SUMMARY:

In this New York Times bestseller, Ijeoma Oluo offers a hard-hitting but user-friendly examination of race in America Widespread reporting on aspects of white supremacy -- from police brutality to the mass incarceration of Black Americans -- has put a media spotlight on racism in our society. Still, it is a difficult subject to talk about. How do you tell your roommate her jokes are racist? Why did your sister-in-law take umbrage when you asked to touch her hair -- and how do you make it right? How do you explain white privilege to your white, privileged friend? In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from intersectionality and affirmative action to "model minorities" in an attempt to make the seemingly impossible possible: honest conversations about race and racism, and how they infect almost every aspect of American life. "Oluo gives us -- both white people and people of color -- that language to engage in clear, constructive, and confident dialogue with each other about how to deal with racial prejudices and biases." -- National Book Review "Generous and empathetic, yet usefully blunt . . . it's for anyone who wants to be smarter and more empathetic about matters of race and engage in more productive anti-racist action." -- Salon (Required Reading)

Details :

Genre : Social Science
Author by : Ijeoma Oluo
Publisher : Seal Press
Release : 2019-09-24
File : 272 Pages
ISBN-13 : 9781541619227


Come Lord Jesus Be Our Guest

Come Lord Jesus Be Our Guest

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SUMMARY:

Come, Lord Jesus, be our guest. And he cameas a homeless man, a stranger, a friend. Marian Korth and her partner, Mim Jacobson, have served breakfast to thousands of overnight guests in their home, but they didnt bother to offer a cup of coffee to a homeless man huddling on their doorstep one cold winter morning. Why didnt they welcome this Jesus into their home? Marian has more to learn about hospitality, even after sixty years of adventures in hospitality. She can tell stories about being hospitable (or not) from: Growing up on a small dairy farm in Wisconsin Living in Chicago for twenty years Returning to Wisconsin and turning their farmhouse into a bed and breakfast Providing end-of-life care for guests who live with Marian and Mim in their home Transforming their bed and breakfast into a spiritual retreat center Kindness is the common thread that runs through all these adventures in hospitality. The first verse Marian memorized as a child was Ephesians 4:32, Be ye kind, one to another, tender-hearted, forgiving one another, even as God for Christs sake hath forgiven you. (She memorized it and still thinks about it in the King James Version.) In these stories, Marian reflects on what God is telling her about being hospitable. She thinks its pretty exciting to know that God has told us, Be ready with a meal or a bed when its needed. Why, some have extended hospitality to angels without ever knowing it! (Hebrews 13:2 The Message)

Details :

Genre : Religion
Author by : Marian Korth
Publisher : Inspiring Voices
Release : 2013-05-30
File : 234 Pages
ISBN-13 : 9781462406036


Summary Of Disney Institute S Be Our Guest By Milkyway Media

Summary Of Disney Institute S Be Our Guest By Milkyway Media

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SUMMARY:

Be Our Guest: Perfecting the Art of Customer Service (2011)by Disney Institute and Theodore Kinni outlines the Walt Disney Company’s approach to customer service. Disney Institute, the company’s professional development arm, trains people from other businesses, nonprofits, and government agencies to adapt Disney’s customer service strategies for their own organizations… Purchase this in-depth summary to learn more.

Details :

Genre : Study Aids
Author by : Milkyway Media
Publisher : Milkyway Media
Release : 2018-08-31
File : 35 Pages
ISBN-13 :


Be Our Guest Revised And Updated Edition

Be Our Guest Revised And Updated Edition

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SUMMARY:

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

Details :

Genre : Juvenile Nonfiction
Author by : The Disney Institute
Publisher : Disney Electronic Content
Release : 2011-12-16
File : 224 Pages
ISBN-13 : 9781423140146


Uncommon Service

Uncommon Service

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SUMMARY:

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Details :

Genre : Business & Economics
Author by : Frances Frei
Publisher : Harvard Business Press
Release : 2012
File : 247 Pages
ISBN-13 : 9781422133316