Never Lost Again
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|Author||: Bill Kilday|
As enlightening as The Facebook Effect, Elon Musk, and Chaos Monkeys—the compelling, behind-the-scenes story of the creation of one of the most essential applications ever devised, and the rag-tag team that built it and changed how we navigate the world Never Lost Again chronicles the evolution of mapping technology—the "overnight success twenty years in the making." Bill Kilday takes us behind the scenes of the tech’s development, and introduces to the team that gave us not only Google Maps but Google Earth, and most recently, Pokémon GO. He takes us back to the beginning to Keyhole—a cash-strapped startup mapping company started by a small-town Texas boy named John Hanke, that nearly folded when the tech bubble burst. While a contract with the CIA kept them afloat, the company’s big break came with the first invasion of Iraq; CNN used their technology to cover the war and made it famous. Then Google came on the scene, buying the company and relaunching the software as Google Maps and Google Earth. Eventually, Hanke’s original company was spun back out of Google, and is now responsible for Pokémon GO and the upcoming Harry Potter: Wizards Unite. Kilday, the marketing director for Keyhole and Google Maps, was there from the earliest days, and offers a personal look behind the scenes at the tech and the minds developing it. But this book isn’t only a look back at the past; it is also a glimpse of what’s to come. Kilday reveals how emerging map-based technologies including virtual reality and driverless cars are going to upend our lives once again. Never Lost Again shows us how our worldview changed dramatically as a result of vision, imagination, and implementation. It’s a crazy story. And it all started with a really good map.
|Author||: Joey Coleman|
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.
|Author||: Linda Grekin|
|Editor||: How To Books Ltd|
Up to 25 per cent of peole have a poor sense of direction that adversely affects their lives. In this book, the author has not only produced fascinating research on the subject, she also makes suggestions on how to minimize a problem that affects so many of us.
|Author||: Stephen Colbert|
|Editor||: Grand Central Publishing|
Book store nation, in the history of mankind there has never been a greater country than America. You could say we're the #1 nation at being the best at greatness. But as perfect as America is in every single way, America is broken! And we can't exchange it because we're 236 years past the 30-day return window. Look around--we don't make anything anymore, we've mortgaged our future to China, and the Apologist-in-Chief goes on world tours just to bow before foreign leaders. Worse, the L.A. Four Seasons Hotel doesn't even have a dedicated phone button for the Spa. You have to dial an extension! Where did we lose our way?! It's high time we restored America to the greatness it never lost! Luckily, America Again will singlebookedly pull this country back from the brink. It features everything from chapters, to page numbers, to fonts. Covering subject's ranging from healthcare ("I shudder to think where we'd be without the wide variety of prescription drugs to treat our maladies, such as think-shuddering") to the economy ("Life is giving us lemons, and we're shipping them to the Chinese to make our lemon-flavored leadonade") to food ("Feel free to deep fry this book-it's a rich source of fiber"), Stephen gives America the dose of truth it needs to get back on track.
|Author||: MR Darren Coleman|
Something has gone wrong. Maybe you're off course, hit a pot hole or run out of gas. You've had a financial accident or took the wrong road. Perhaps you had to stop and help someone else. Or you may have had an open road and you're far ahead of our plan, looking for new opportunities. In any event, you're not where you thought you'd be. You're ahead, you're behind, or your'e just not sure. And you also know that you want to reach your destination - and no one likes asking for directions. With satellite navigation, you can travel anywhere, anytime, and forever free of having to ask for directions. You can move forward with freedom, independence, and confidence. You can change your plans on a whim, and there is no blame or shame if you take the wrong exit or miss a turn.
|Author||: Aiden Thomas|
|Editor||: Swoon Reads|
When children start to go missing in the local woods, a teen girl must face her fears and a past she can't remember to rescue them in this atmospheric YA novel, Lost in the Never Woods from the author of Cemetery Boys. It’s been five years since Wendy and her two brothers went missing in the woods, but when the town’s children start to disappear, the questions surrounding her brothers’ mysterious circumstances are brought back into the light. Attempting to flee her past, Wendy almost runs over an unconscious boy lying in the middle of the road... Peter, a boy she thought lived only in her stories, asks for Wendy’s help to rescue the missing kids. But, in order to find them, Wendy must confront what’s waiting for her in the woods. Praise for Aiden Thomas and Cemetery Boys: “This stunning debut novel from Thomas is detailed, heart-rending, and immensely romantic.” —Mark Oshiro, author of Anger is a Gift “Aiden Thomas masterfully weaves a tale of family, friendships, and love in a heartwarming adventure full of affirmation and being your best self." — C.B. Lee, author of Not Your Sidekick
|Author||: Alan J. Heeger|
|Editor||: World Scientific|
Never Lose Your Nerve! chronicles the ups and downs of a Nobel Laureate's life. Professor Alan J Heeger was awarded the Nobel Prize in Chemistry in 2000 together with Professor Alan G MacDiarmid and Professor Hideki Shirakawa. Filled with humor, this book tells Professor Heeger's story -- his love for his family, especially how his wife's love has always been his guiding light, his progress from a young student to an eminent scientist, his passion for the theatre and its impact on his science, his adventures as a successful entrepreneur, and his personal losses. Many think of scientists as risk-adverse individuals but Professor Heeger shows the absolute necessity of risk in research and that scientists are, in fact, risk-addicted, as taking the first, risky step into unfamiliar territory is a step in the right direction towards creativity and great discoveries. Never lose your nerve and you will be rewarded. Life is an exciting adventure and this book clearly demonstrates it, and is for those who are looking to impact others.'Perhaps the greatest pleasure of being a scientist is to have an abstract idea, then to do an experiment (more often a series of experiments is required) that demonstrates the idea was correct; that is, Nature actually behaves as conceived in the mind of the scientist. This process is the essence of creativity in science. I have been fortunate to have experienced this intense pleasure many times in my life.' Alan J Heeger
|Author||: Markus Zusak|
|Editor||: Knopf Books for Young Readers|
#1 NEW YORK TIMES BESTSELLER • ONE OF TIME MAGAZINE’S 100 BEST YA BOOKS OF ALL TIME The extraordinary, beloved novel about the ability of books to feed the soul even in the darkest of times. When Death has a story to tell, you listen. It is 1939. Nazi Germany. The country is holding its breath. Death has never been busier, and will become busier still. Liesel Meminger is a foster girl living outside of Munich, who scratches out a meager existence for herself by stealing when she encounters something she can’t resist–books. With the help of her accordion-playing foster father, she learns to read and shares her stolen books with her neighbors during bombing raids as well as with the Jewish man hidden in her basement. In superbly crafted writing that burns with intensity, award-winning author Markus Zusak, author of I Am the Messenger, has given us one of the most enduring stories of our time. “The kind of book that can be life-changing.” —The New York Times “Deserves a place on the same shelf with The Diary of a Young Girl by Anne Frank.” —USA Today DON’T MISS BRIDGE OF CLAY, MARKUS ZUSAK’S FIRST NOVEL SINCE THE BOOK THIEF.
|Author||: Celeste Ng|
The acclaimed debut novel by the author of Little Fires Everywhere and Our Missing Hearts “A taut tale of ever deepening and quickening suspense.” —O, the Oprah Magazine “Explosive . . . Both a propulsive mystery and a profound examination of a mixed-race family.” —Entertainment Weekly “Lydia is dead. But they don’t know this yet.” So begins this exquisite novel about a Chinese American family living in 1970s small-town Ohio. Lydia is the favorite child of Marilyn and James Lee, and her parents are determined that she will fulfill the dreams they were unable to pursue. But when Lydia’s body is found in the local lake, the delicate balancing act that has been keeping the Lee family together is destroyed, tumbling them into chaos. A profoundly moving story of family, secrets, and longing, Everything I Never Told You is both a gripping page-turner and a sensitive family portrait, uncovering the ways in which mothers and daughters, fathers and sons, and husbands and wives struggle, all their lives, to understand one another.
|Author||: Naomi Litvin,Martin Gilbert|
|Editor||: Booksurge Publishing|
We Never Lost Hope by Naomi Litvin is a powerful and haunting memoir and love story about her family's lives before, during, and after the Holocaust. Told in five indelible voices, the book gives a you-are-there punch and a moving immediacy. Litvin recreates her parents' incredible love story of a Holocaust survivor and an American Jewish GI who landed at Normandy. This book reminds readers that genocide can happen anywhere but that the strength of hope endures, even in the most horrific conditions. "Naomi Litvin leaves all students of the Holocaust in her debt...every memoir adds to our knowledge, both of what happened, and of the emotions and feelings of that terrible era, and this memoir is no exception: it calls out to be read." -Sir Martin Gilbert, Winston Churchill's official biographer, and author of eighty-one books. Naomi Litvin is a freelance writer and lives in Northern California.
|Author||: Pramod Bharati|
|Editor||: Diamond Pocket Books Pvt Ltd|
'The Paradise Never Lost' is a unique book of its kind to deal with the true nature of Enlightenment, Religion and Science . It describes the essential features of Vedanta, Sankya, Yoga, Jainism, Buddhism, Islam and Christianity and correlates them. This book correlates Religion and Science as well and establishes Religion as the Supreme Science by using Philosophical method for the first time. This one book is enough to answer all religious enquiries and is indispensable for every seeker. This book deserves to be called 'The Handbook of Religion' and is useful for those also who want to specialize in the field of 'Comparative Religion' being unprecedented in its scientific manner. This book is remarkable for its originality and authenticity both and includes only the indispensable. Pramod Bharati has been a disciple of Osho and he has been transcendental in the fields of Enlightenment and Mysticism. I lowever,he has been a member of Rajasthan Higher Education Service and is working at present as a college Principal. His legal name is Pramod Kumar Joshi. The Diamond Hooks has already published his three books in Hindi recently two on fiction and one on poetry.
|Author||: Jill Santopolo|
The New York Times Bestseller and A Reese’s Book Club Pick “This love story between Lucy & Gabe spans decades and continents as two star-crossed lovers try to return to each other…Will they ever meet again? This book kept me up at night, turning the pages to find out, and the ending did not disappoint.”—Reese Witherspoon “One Day meets Me Before You meets your weekender bag.”—The Skimm “Extraordinary.”—Emily Giffin He was the first person to inspire her, to move her, to truly understand her. Was he meant to be the last? Lucy is faced with a life-altering choice. But before she can make her decision, she must start her story—their story—at the very beginning. Lucy and Gabe meet as seniors at Columbia University on a day that changes both of their lives forever. Together, they decide they want their lives to mean something, to matter. When they meet again a year later, it seems fated—perhaps they'll find life's meaning in each other. But then Gabe becomes a photojournalist assigned to the Middle East and Lucy pursues a career in New York. What follows is a thirteen-year journey of dreams, desires, jealousies, betrayals, and, ultimately, of love. Was it fate that brought them together? Is it choice that has kept them away? Their journey takes Lucy and Gabe continents apart, but never out of each other's hearts. This devastatingly romantic debut novel about the enduring power of first love, with a shocking, unforgettable ending, is Love Story for a new generation. “It's the epic love story of 2017.”—Redbook
|Author||: David Foster Wallace|
|Editor||: Back Bay Books|
In this exuberantly praised book - a collection of seven pieces on subjects ranging from television to tennis, from the Illinois State Fair to the films of David Lynch, from postmodern literary theory to the supposed fun of traveling aboard a Caribbean luxury cruiseliner - David Foster Wallace brings to nonfiction the same curiosity, hilarity, and exhilarating verbal facility that has delighted readers of his fiction, including the bestselling Infinite Jest.
|Author||: Zach Vorhies,Kent Heckenlively|
|Editor||: Simon and Schuster|
A Story of Big Tech Censorship and Bias and the Fight to Save Our Country The madness of Google's attempt to mold our reality into a version dictated by their corporate values has never been portrayed better than in this chilling account by Google whistleblower, Zach Vorhies. As a senior engineer at Zach watched in horror from the inside as the 2016 election of Donald Trump drove Google into a frenzy of censorship and political manipulation. The American ideal of an honest, hard-fought battle of ideas—when the contest is over, shaking hands and working together to solve problems—was replaced by a different, darker ethic alien to this country's history as wave after of censorship destroyed free speech and entire market sectors. Working with New York Times bestselling author Kent Heckenlively (Plague of Corruption), Vorhies and Heckenlively weave a tale of a tech industry once beloved by its central figure for its innovation and original thinking, turned into a terrifying “woke-church” of censorship and political intolerance. For Zach, an intuitive counter-thinker, brought up on the dystopian futures of George Orwell, Aldous Huxley, and Ray Bradbury, it was clear that Google was attempting nothing less than a seamless rewriting of the operating code of reality in which many would not be allowed to participate. Using Google's own internal search engine, Zach discovered their real "AI-Censorship" system called “Machine Learning Fairness,” which he claims is a merging of critical race theory and AI that was secretly released on their users of search, news and YouTube. He collected and released 950 pages of these documents to the Department of Justice and to the public in the summer of 2019 through Project Veritas with James O'Keefe, which quickly became their most popular whistleblower story, which started a trend of big whistleblowing. From Google re-writing their news algorithms to target Trump to using human tragedy emergencies to inject permanent blacklists, Zach and Kent provide a “you are there” perspective on how Google turned to the dark side to seize power. They finish by laying out a solution to fight censorship. Read this book if you care to know how Google tries to manipulate, censor, and downrank the voice of its users.
|Author||: Roger Corman|
|Editor||: Da Capo Press|
In these pages Roger Corman, the most successful independent filmmaker in Hollywood relates his experiences as the director and/or producer of such low-budget classics Attack of the Crab Monsters, The Little Shop of Horrors, The Raven, The Man with the X-ray Eyes, The Wild Angels, The Trip, Night Call Nurses, Bloody Mama, Piranha, and many others. He also discusses his distribution of the Bergman, Fellini, and Truffaut movies that later won Academy Awards in the Best Foreign Film category. Corman alumni—John Sayles, Martin Scorsese, Jack Nicholson, Vincent Price, Francis Ford Coppola, Peter Bogdanovich, Peter Fonda, Joe Dante, and Jonathan Demme, among others—contribute their recollections to give added perspective to Corman's often hilarious, always informative autobiography.
|Author||: Lois Lowry|
|Editor||: Houghton Mifflin Harcourt|
Living in a "perfect" world without social ills, a boy approaches the time when he will receive a life assignment from the Elders, but his selection leads him to a mysterious man known as the Giver, who reveals the dark secrets behind the utopian facade.
|Author||: David Goggins|
|Editor||: David Goggins|
New York Times Bestseller Over 2.5 million copies sold For David Goggins, childhood was a nightmare - poverty, prejudice, and physical abuse colored his days and haunted his nights. But through self-discipline, mental toughness, and hard work, Goggins transformed himself from a depressed, overweight young man with no future into a U.S. Armed Forces icon and one of the world's top endurance athletes. The only man in history to complete elite training as a Navy SEAL, Army Ranger, and Air Force Tactical Air Controller, he went on to set records in numerous endurance events, inspiring Outside magazine to name him The Fittest (Real) Man in America. In this curse-word-free edition of Can't Hurt Me, he shares his astonishing life story and reveals that most of us tap into only 40% of our capabilities. Goggins calls this The 40% Rule, and his story illuminates a path that anyone can follow to push past pain, demolish fear, and reach their full potential.
|Author||: Faye Madden|
|Editor||: Independently Published|
She moved away long ago. When fate reunites two old friends, will they play love's perfect chord? Catherine Hart is confused. With her dream career as a singer-songwriter flourishing, the country-western star doesn't understand why she feels so empty. But when her beloved grandmother's sudden death sends her racing back to her small Maine hometown, she finds unexpected comfort in the embrace of the man she left behind. Max Cooper's loneliness is a constant ache. So when his famous first crush shows up after all these years, the busy coffee shop owner's unspoken affections return stronger than ever. And even though her selfish celebrity behavior is nothing like the gorgeous girl he once knew, he's still certain their hearts belong together. As she draws closer to her childhood friend, Catherine is torn between her new sense of belonging and her world-tour obligations. And although Max yearns to finally hold her in his arms, he fears confessing the truth could mean losing her forever. Will the two lost spirits find a home in each other's tender ballad? Love Song is the enchanting first installment in the Bluff Bay contemporary romance series. If you like second chances, small-town charm, and discovering what's really important, then you'll adore Faye Madden's wholesome tale.