The Effective Manager

The Effective Manager

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SUMMARY:

The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today.

Details :

Genre : Business & Economics
Author by : Mark Horstman
Publisher : John Wiley & Sons
Release : 2016-07-05
File : 208 Pages
ISBN-13 : 9781119244608


The Effective Manager

The Effective Manager

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SUMMARY:

The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.

Details :

Genre : Business & Economics
Author by : Mark Horstman
Publisher : John Wiley & Sons
Release : 2016-06-17
File : 208 Pages
ISBN-13 : 9781119286110


The Effective Hiring Manager

The Effective Hiring Manager

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SUMMARY:

Essential hiring and team-building lessons from the #1 Podcaster in the world The Effective Hiring Manager offers an essential guide for managers, team leaders, and HR professionals in organizations large or small. The author’s step-by-step approach makes the strategies easy to implement and help to ensure ongoing success. Hiring effectively is the single greatest long-term contribution to your organization. The only thing worse than having an open position is filling it with the wrong person. The Effective Hiring Manager offers a proven process for solving these problems and helping teams and organizations thrive. The fundamental principles of hiring and interviewing How to create criteria to hire by How to create excellent interview questions How to review resumes How to conduct phone screens How to structure an interview day How to conduct each interview How to capture interview results How to make an offer How to decline a candidate How to onboard candidates Written by Mark Horstman, co-founder of Manager Tools and an expert in training managers, The Effective Hiring Manager is an A to Z handbook to the successful hiring process. The book explores, in helpful detail, what it takes to hire the right person, for the right job, and the right team.

Details :

Genre : Business & Economics
Author by : Mark Horstman
Publisher : John Wiley & Sons
Release : 2019-10-01
File : 240 Pages
ISBN-13 : 9781119574323


The Effective Manager

The Effective Manager

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SUMMARY:

This book will help you develop your management skills. It is designed to assist you in understanding the characteristics of a high-performance manager, to help you assess where your strengths and development areas lie as a manager and to create a plan of action for realising your management potential.

Details :

Genre : Electronic books
Author by : Sarah Cook
Publisher : IT Governance Ltd
Release : 2009
File : 109 Pages
ISBN-13 : 9781905356898


The Effective Manager S Handbook For Customer Service Success

The Effective Manager S Handbook For Customer Service Success

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SUMMARY:

It's a Service World. To succeed long-term, companies must retain and grow their customer base. The Effective Manager's Handbook for Customer Service Success is the tool that will give every manager insight into successful customer service, from people to processes, from motivation to measurement. Including 52 quick and enlightening customer service tips plus weekly motivational quotes from business leaders and philosophers, the Handbook can be an asset to your company. The Handbook also offers an action-oriented Weekly Service Notebook. This tool encourages simple but effective daily documentation of service successes to recognize employee performance. You can also document symptoms of poor service, the complaints and issues often identified but more often forgotten that become chronic to your company. Documenting symptoms enables you to focus improvement efforts and maximize customer retention. Whether the action is to recognize great employee service or attack a recurring customer service issue, use this tool to document successes and symptoms. Review and act weekly. Constantly strive to improve your bottom line by improving your customer service. Every company in the world can improve its customer service. This book, in your hands, can help you begin Improving Your Bottom Line by Improving Your Customer Service...today!

Details :

Genre : Business & Economics
Author by : Edward D. Gagnon
Publisher : iUniverse
Release : 2001-02-01
File : 124 Pages
ISBN-13 : 9780595150953


The Making Of A Manager

The Making Of A Manager

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SUMMARY:

No idea what you're doing? No problem. Good managers are made, not born. Top tech executive Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she’d won the golden ticket, until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others. Her co-workers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers, she wasn’t given any formal training, and had no resources to turn to for help. It took her years to find her way, but now she’s offering you the short-cut to success. This is the book she wishes she had on day one. Here, she offers practical, accessible advice like: · Don’t hide thorny problems from your own manager; you’re better off seeking help quickly and honestly · Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching · Don’t offer critical feedback in a ‘compliment sandwich’ – there’s a better way! Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you've always wanted.

Details :

Genre : Business & Economics
Author by : Julie Zhuo
Publisher : Random House
Release : 2019-03-21
File : 256 Pages
ISBN-13 : 9780753552902


The Effective Corrections Manager Correctional Supervision For The Future

The Effective Corrections Manager Correctional Supervision For The Future

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SUMMARY:

Rev. ed. of: The effective corrections manager: correctional supervision for the future / Richard L. Phillips, Charles R. McConnell. 2nd ed. c2005.

Details :

Genre : Social Science
Author by : Bridget Gladwin
Publisher : Jones & Bartlett Publishers
Release : 2012-10-04
File : 294 Pages
ISBN-13 : 9781449645465


The Effective Change Manager S Handbook

The Effective Change Manager S Handbook

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SUMMARY:

The change management profession is no longer in its infancy. Readily identifiable in organizations and in business literature it is no longer reliant on parent disciplines such as organizational development or project management. Change management is itself in a state of change and growth - the number of jobs is increasing and organizations are actively seeking to build their change management capability. The Effective Change Manager's Handbook, the official guide to the CMI Body of Knowledge, is explicitly designed to help practitioners, employers and academics define and practice change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the range of underpinning knowledge required, it includes chapters from esteemed and established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative.

Details :

Genre : Business & Economics
Author by : Richard Smith
Publisher : Kogan Page Publishers
Release : 2014-11-03
File : 632 Pages
ISBN-13 : 9780749473082


Effective Writing The Manager S Role Writing Seminar For Managers

Effective Writing The Manager S Role Writing Seminar For Managers

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Details :

Genre : English language
Author by : United States. Internal Revenue Service
Publisher :
Release : 1975
File : 46 Pages
ISBN-13 : IND:30000115860508


Effective Writing The Manager S Role Writing Seminar For Managers May 1975

Effective Writing The Manager S Role Writing Seminar For Managers May 1975

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Details :

Genre :
Author by : United States. Internal Revenue Service
Publisher :
Release : 1975
File : 46 Pages
ISBN-13 : MINN:31951D03563713G