Perfect Phrases for Managers and Supervisors Second Edition

Perfect Phrases for Managers and Supervisors  Second Edition
Author: Meryl Runion
Release: 2010-06-18
Editor: Mcgraw-hill
Pages: 208
ISBN: 007174231X
Language: en
Available for:

DESCRIPTION BOOK:

The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

Perfect Phrases for Managers and Supervisors Second Edition

Perfect Phrases for Managers and Supervisors  Second Edition
Author: Meryl Runion
Release: 2010-08-20
Editor: McGraw Hill Professional
Pages: 208
ISBN: 007174410X
Language: en
Available for:

DESCRIPTION BOOK:

The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

Perfect Phrases for Managers and Supervisors Hundreds of Ready to Use Phrases for Any Management Situation

Perfect Phrases for Managers and Supervisors  Hundreds of Ready to Use Phrases for Any Management Situation
Author: Meryl Runion
Release: 2005-01-20
Editor: McGraw Hill Professional
Pages: 104
ISBN: 9780071661027
Language: en
Available for:

DESCRIPTION BOOK:

Powerful phrases for effective communication in every management situation The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with: Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

The Complete Book of Perfect Phrases Book for Effective Managers

The Complete Book of Perfect Phrases Book for Effective Managers
Author: Linda Eve Diamond,Robert Bacal,Harriet Diamond,Douglas Max
Release: 2008-09-05
Editor: McGraw-Hill Education
Pages: 576
ISBN: 0071485651
Language: en
Available for:

DESCRIPTION BOOK:

The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, The Complete Book of Perfect Phrases for Managers is the ultimate reference for motivating, managing, and growing employees.

Perfect Phrases for Documenting Employee Performance Problems

Perfect Phrases for Documenting Employee Performance Problems
Author: Anne Bruce
Release: 2005-06-08
Editor: McGraw Hill Professional
Pages: 175
ISBN: 9780071762717
Language: en
Available for:

DESCRIPTION BOOK:

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Perfect Phrases for Leadership Development Hundreds of Ready to Use Phrases for Guiding Employees to Reach the Next Level

Perfect Phrases for Leadership Development  Hundreds of Ready to Use Phrases for Guiding Employees to Reach the Next Level
Author: Meryl Runion,Wendy Mack
Release: 2010-12-10
Editor: McGraw Hill Professional
Pages: 192
ISBN: 9780071759571
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics. Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for: Boosting employees’ sense of autonomy Redirecting efforts without stifling creativity Encouraging decisiveness and resourcefulness Igniting energy and enthusiasm

Perfect Phrases for Coaching Employee Performance Hundreds of Ready to Use Phrases for Building Employee Engagement and Creating Star Performers

Perfect Phrases for Coaching Employee Performance  Hundreds of Ready to Use Phrases for Building Employee Engagement and Creating Star Performers
Author: Laura Poole
Release: 2013-03-22
Editor: McGraw Hill Professional
Pages: 176
ISBN: 9780071809528
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Perfect Phrases for Coaching Employee Performance gives you the language to empower, engage, and develop your employees. Filled with hundreds of words and phrases you can use in virtually every coaching situation, this go-to guide provides everything you need for: Onboarding and training Conducting performance reviews Setting employee goals Coaching high and low performers Creating powerful teams Building strong relationships

Perfect Phrases for Motivating and Rewarding Employees

Perfect Phrases for Motivating and Rewarding Employees
Author: Harriet Diamond,Linda Eve Diamond
Release: 2005-10-20
Editor: McGraw-Hill
Pages: 208
ISBN: 0071458964
Language: en
Available for:

DESCRIPTION BOOK:

The Right Phrase for Every Situation...Every Time Keeping employees motivated is crucial to your company's performance. This comprehensive, quick-reference guide for managers offers you hundreds of ready-to-use phrases at your fingertips. No matter what the situation--whether you're giving a pep talk or inspiring a direct report in a one-on-one meeting--Perfect Phrases for Motivating & Rewarding Employees will provide you with the right words at right time. Learn how to: Create a positive work environment Motivate people to achieve goals Handle difficult employees and challenging situations Provide feedback that enhances performance This easy-to-use guide includes everything you need to succeed--the winning words and all-purpose phrases that will motivate you and your team to be the best you can be.

Perfect Phrases for Perfect Hiring Hundreds of Ready to Use Phrases for Interviewing and Hiring the Best Employees Every Time

Perfect Phrases for Perfect Hiring  Hundreds of Ready to Use Phrases for Interviewing and Hiring the Best Employees Every Time
Author: Lori Davila,Margot King
Release: 2007-05-22
Editor: McGraw Hill Professional
Pages: 224
ISBN: 9780071510677
Language: en
Available for:

DESCRIPTION BOOK:

The Right Phrase for Every Situation...Every Time Hiring the right person is crucial to business success. You need to know what to say to attract the best applicants, what to ask during the interview, and how to communicate your expectations and goals. Perfect Phrases for Perfect Hiring arms you with the right words for every stage of the hiring process-from early recruiting and reference checking, to final interviews and orientation. Using the book's hundreds of sample phrases and questions, you'll find exactly what to say and do to find just the person you're looking for. Inside you'll find winning phrases to help you Separate the winners from the losers before the interview Find out everything you need to know during the interview Establish a strong working relationship after the interview Packed with the exact phrase to express yourself in any hiring scenario, Perfect Phrases for Perfect Hiring gives you the communication help you need to get the best players on your winning team.

Perfect Phrases for Writing Employee Surveys

Perfect Phrases for Writing Employee Surveys
Author: John Kador,Katherine Armstrong
Release: 2010-03-12
Editor: McGraw Hill Professional
Pages: 240
ISBN: 9780071703130
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty—and your company’s bottom line. Perfect Phrases for Writing Employee Surveys provides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization’s practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure: Employee Engagement Leadership and Management Company Values and Ethics Organizational Culture Satisfaction with Work Environment Career Development

Perfect Phrases for Communicating Change

Perfect Phrases for Communicating Change
Author: Lawrence Polsky,Antoine Gerschel
Release: 2010-02-19
Editor: McGraw Hill Professional
Pages: 176
ISBN: 9780071738309
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change "Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.” John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University "Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change." Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change “Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.” Edward Ferris, Assistant Professor, The New School for Management and Urban Policy "In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques." Mitch Pisik, President and CEO, Breckwell Products

Perfect Phrases for Building Strong Teams Hundreds of Ready to Use Phrases for Fostering Collaboration Encouraging Communication and Growing a

Perfect Phrases for Building Strong Teams  Hundreds of Ready to Use Phrases for Fostering Collaboration  Encouraging Communication  and Growing a
Author: Linda Eve Diamond
Release: 2007-08-08
Editor: McGraw Hill Professional
Pages: 176
ISBN: 9780071594882
Language: en
Available for:

DESCRIPTION BOOK:

The Right Phrase for Every Situation...Every Time Whether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose! The key to successful collaboration is right here at your fingertips-in this easy-to-use, subject-by-subject collection of empowering words and fail-proof phrases.

Perfect Phrases for Landlords and Property Managers

Perfect Phrases for Landlords and Property Managers
Author: John A. Yoegel
Release: 2008-10-12
Editor: McGraw Hill Professional
Pages: 224
ISBN: 9780071641869
Language: en
Available for:

DESCRIPTION BOOK:

Perfect Phrases for Landlords and Property Managers arms readers with quick and easy phrases to deal with the countless challenges, decisions, and day-to-day responsibilities of being a landlord or property manager. it offers practical, need-to-know advice on everything from dealing with tenants and co-op boards to developing and executing a management plan. Each chapter includes several key principles and advice on the topic and provide hundreds of ready-to-use phrases for readers to go to no matter what the situation.

Perfect Phrases for Employee Development Plans

Perfect Phrases for Employee Development Plans
Author: Anne Bruce
Release: 2010-07-09
Editor: McGraw-Hill Education
Pages: 176
ISBN: 0071715096
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME The secret to business success today is employee and talent development. Companies that invest in branding and creating smart, self-reliant, "upgradeable" talent are the ones that will lead their industries in the future. Perfect Phrases for Employee Development Plans has hundreds of ready-touse phrases for ensuring your employees stay motivated and competitive, develop teamwork and sound work ethics, and help meet organizational targets. Learn the most effective language for: Pinpointing an employee’s strengths Creating long- and short-term goals Helping teams form plans--and then work the plans Grooming people for advancement Branding and expanding your company's talent pool

Perfect Phrases for Dealing with Difficult People Hundreds of Ready to Use Phrases for Handling Conflict Confrontations and Challenging Personalities

Perfect Phrases for Dealing with Difficult People  Hundreds of Ready to Use Phrases for Handling Conflict  Confrontations and Challenging Personalities
Author: Susan Benjamin
Release: 2007-09-06
Editor: McGraw Hill Professional
Pages: 224
ISBN: 0071595120
Language: en
Available for:

DESCRIPTION BOOK:

Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Perfect Phrases for Office Professionals Hundreds of ready to use phrases for getting respect recognition and results in today s workplace

Perfect Phrases for Office Professionals  Hundreds of ready to use phrases for getting respect  recognition  and results in today   s workplace
Author: Meryl Runion,Susan Fenner
Release: 2011-07-15
Editor: McGraw Hill Professional
Pages: 176
ISBN: 9780071770545
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to: Establish a quality relationship with your manager Clarify and manage assignments Get results without formal authority Handle customer complaints like a pro

Perfect Phrases for Performance Reviews

Perfect Phrases for Performance Reviews
Author: Douglas Max,Robert Bacal
Release: 2002-12-02
Editor: McGraw Hill Professional
Pages: 250
ISBN: 9780071501941
Language: en
Available for:

DESCRIPTION BOOK:

Hands-on help for quicklyand persuasivelywriting company-mandated performance appraisals Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example: "Sets priorities well" "Misses important deadlines" "Thorough, reliable, and accurate" All managers and HR professionals will value the book for its: Hundreds of ready-to-use phrases, organized by job skill and performance level Tips for documenting performance issues and conducting face-to-face reviews Easily adapted performance review templates covering five performance levels With the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

The Manager s Phrase Book

The Manager s Phrase Book
Author: Patrick Alain
Release: 2013-01-21
Editor: Red Wheel/Weiser
Pages: 192
ISBN: 9781601635525
Language: en
Available for:

DESCRIPTION BOOK:

The Manager’s Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today’s most competent managers. You will have control of any situation at a moment’s notice, regardless of your position in the corporate world. You will have all the weapons you need to succeed where vibrant, meaningful, appropriate, and, perhaps above all, precise language is required. With this passport to success, you will begin a new game in which you are among the charismatic, the untouchable—the elite. The Manager’s Phrase Book is an amazingly fast paced, easy-to-use reference book that will help you to: Use the correct words at all times Conquer conflict Take on challenges and challengers Build bridges between people Address sticky situations Further your own career And so much more The Manager’s Phrase Book makes it easy for you to break out of the mundane world of management and to take on all comers. It is the latest compilation of Patrick Alain’s research on how managers really communicate in today’s world.

Perfect Phrases for Executive Presentations Hundreds of Ready to Use Phrases to Use to Communicate Your Strategy and Vision When the Stakes Are High

Perfect Phrases for Executive Presentations  Hundreds of Ready to Use Phrases to Use to Communicate Your Strategy and Vision When the Stakes Are High
Author: Alan M. Perlman
Release: 2006-02-08
Editor: McGraw Hill Professional
Pages: 220
ISBN: 9780071501675
Language: en
Available for:

DESCRIPTION BOOK:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Any successful leader will tell you: Giving a strong presentation is the most immediate and powerful way to set goals, form strategies, and sell your vision-to both internal and external audiences. Perfect Phrases for Executive Presentations not only tells you how to plan and deliver your address, but also provides phrases for every part of the speech or presentation. Organized by speech type and audience, you'll be walked through the beginning, middle, and end of a speech, giving you effective phrases to use. This invaluable book includes A detailed review of building an effective presentation for a wide variety of meetings and conferences Instructions and phrases for writing effective speeches for nearly 30 different groups and interests, from shareholders to commencements Techniques you can use to become a more effective speaker

Perfect Phrases for Icebreakers Hundreds of Ready to Use Phrases to Set the Stage for Productive Conversations Meetings and Events

Perfect Phrases for Icebreakers  Hundreds of Ready to Use Phrases to Set the Stage for Productive Conversations  Meetings  and Events
Author: Meryl Runion,Diane Windingland
Release: 2012-01-06
Editor: McGraw Hill Professional
Pages: 176
ISBN: 9780071783835
Language: en
Available for:

DESCRIPTION BOOK:

The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to: Highlight important topics in meetings or conversations Motivate people to share resources and support Add levity to personal or group interactions Inspire collaboration and creativity Pique curiosity about your message